from Northfield, VT United States
I ordered the FPV Hubsan X4 on November 11 and returned it on Jan 8th. It flew great but the video on the device was poor and stopped working on its own after a flight. I sent it back to Red Rocket Hobbies on Jan 8th and was thinking they would fix the video for free and send it back. Instead they gave me half of my money back as the product had been flown. We differ on how hard the unit had been set down but I may have been a great lifelong customer for them had they done the right thing (fix the video and send it back to me.) As it is I am a poor review of them as a company and poor quality of the FPV Hubsan X4. I had the quad copter for a total of 38 days and lost half of my purchase price. I won't do business with Red Rocket Hobbies ever again. Poor customer service and poor product to say the least.
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