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Red Rocket Hobby Shop Customer Service
Our sales office is open:
9am - 4pm Pacific Time
Monday-Friday (Excluding Holidays)
Customer Service: 1-541-426-3872
Fax: 541-610-1939
24 Hour Order Status: We offer real time order status and tracking if you signed up for an account when you ordered.
During peak times all of our sales agents may be busy helping customers. Please leave a voice mail if you don't get an answer and if the call is during business hours we will return your call promptly.
Contact Red Rocket Hobby Shop via email:
Important Notes: Although most emails are answered within a few hours, please allow up to 1 full business day (holidays and weekends excluded) for a response. If you are contacting us about international shipping, please read our shipping info page first. We are not able to respond to requests to ship outside the USA or US Territories.
*Please ensure that if you are running an email spam filter that you set permissions to allow emails from us. (sales or info at our domain dot com) We cannot respond to you if your filter will block our return emails.
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